Before you can start up a business - any business -
customers need to be able to find you. On the Internet,
your address is your domain name; the part of an
Internet address that comes after the www. With the
unparalleled growth of the Internet, dot com domain
names continue to sell like hotcakes. Currently, there
are more than 20 million dot com domains, and over 34
million total domains registered worldwide. Industry
experts forecast that more than 500 million domains will
be registered in the next ten years. In fact, reliable
sources from companies like Intel are predicting that
every personal computer in the future will have its own
domain name.
In
1998, the dot com craze was beginning to ramp up to
unbelievable proportions. So many Internet companies
sprouted up in Silicon Valley, and elsewhere, that
companies not swept up in the hysteria were thought to
be missing out. But, while most people were focused on
things like Content, Banner Ads and Bandwidth, Michael
Reed and Alan Ezeir, the CEO and President respectively
of Global Domains International, Inc. (GDI), recognized
another opportunity that was largely ignored; they
wondered, "Besides dot com, are there other extensions
that businesses could use as a domain name?"
Mike and Alan were
aware that in the mid 1990's, the Internet Assigned
Numbers Authority (IANA) assigned each nation a country
code. These codes were designed to give each country an
address to use for their own Internet needs. For
instance, the United States was assigned .us, Australia
.au, Ireland .ie. "We knew that a good, easy-to-remember
country code could be marketable globally as a viable
alternative to .com," said Alan. "And so," Mike added,
"we ordered some pizza, locked ourselves in a room, and
went through the entire list of countries to pinpoint
the best possible code."
They
ultimately focused on the domain extension .WS -- which
belongs to the tiny island nation of Samoa, deep in the
South Pacific. "We thought that the abbreviation .WS
could be successfully marketed worldwide as the 'WebSite'
top-level domain," said Mike. "There were a small
handful of other viable options, but through resolve and
perseverance, we found that some countries were already
using their domain locally, and not interested in
becoming an 'open' or 'global' registry. With a
population of less than 200,000 people, Samoa had yet to
utilize their domain on a massive scale. And, none of
the other countries' domains compared to the potential
branding power of .WS to signify 'WebSite'. After all,"
Mike happily exclaimed, "everyone in the free world
knows what a web site is!"
The
island nation of Samoa is part of a group of islands and islets in the
south-central Pacific Ocean about 1,600 miles (2,600 km) northeast of New
Zealand. It is completely separate and independent of its U.S. cousin,
American Samoa. Its form of government consists of a Prime Minister,
Parliament and, as head-of-state, a King. The country's primary exports
range from coconut cream and beer, to automotive wiring-harnesses and
cigarettes.
All
business professionals know that having an idea is one thing, but executing
the idea is quite another. Mike and Alan knew that the idea of marketing an
alternative to dot com had tremendous promise.
Yet, they
both recognized that they'd need more perseverance and a little luck to pull
it off. "Remember, we were paddling against the current," Mike said. "Back
then, most people were still branding businesses with dot com. Quite
frankly, nearly everyone thought we were wasting our time."
After a
series of overseas phone calls and e-mails to Samoan officials, a date was
set for Mike and Alan to meet with the leading figures of Samoa, including
the King and his Prime Minister. In less than a week, Mike and Alan put
together a presentation detailing their plans for their appropriation of the
technical and marketing operations of Samoa's top-level domain extension,
".WS."
So as not
to take any chances, Mike and Alan devoured reams of information about the
nation of Samoa, familiarizing themselves with as many of its customs and
traditions as possible. While Alan busily acquainted himself with
appropriate etiquette when meeting with Samoan government officials, Mike
worked on ensuring that the proposal they would present to the Samoans was
as interesting and worthwhile as possible. "I had to make certain the
Samoans understood that we looked at the opportunity as a joint relationship
that would ultimately benefit their entire nation," said Mike.
One major
risk gnawed at Alan and Mike: they really didn't have anything significant
to immediately offer the country, except for their business ingenuity and
know-how. Although Mike and Alan were successful marketing experts in the
U.S., convincing an entire nation to trust them on what appeared to be a
hunch would be difficult, at best.
"There
was mounting pressure by some of our consultants to offer the Samoan
government cash up-front. Otherwise, they felt we'd lose the deal and
someone else could come in and take over," Alan said. "However, we knew the
culture of Samoa was much different than here in the States, and that
'buying off' anyone is not the way we do business! As a result," Alan
continued, "we came up with an alternative proposal we thought better
accommodated the cultural demands of the country."
The day
finally arrived to travel directly to Samoa . . . well,
almost directly! To get to Samoa via the U.S., one has to
first fly from the mainland to Honolulu. Easy enough. "We
hopped on the flight to Honolulu, still pinching ourselves
to make sure this was really happening," Mike said. "It all
happened so fast; one moment we were selling long distance
air time, the next minute our idea of 'air-time' was how
long it would take to fly to Samoa."
The
plane landed in Honolulu without any problems. They boarded
their connecting flight to Samoa, finally beginning to
relax. Three hours into the flight the pilot announced the
plane had encountered some mechanical problems. The plane's
landing lights were inoperable, and there were no repair
facilities open in Samoa. As a result, the pilot turned the
flight around and headed back to Hawaii. "We were completely
dejected," Mike said. "All of our preparation came to a
screeching halt . . . all because some light bulbs weren't
working!" After the plane landed safely in Honolulu, the
glum business partners entered a deserted Hawaiian terminal.
But, as
had happened all along, luck was once more on their side. An
Air New Zealand flight that travels to Samoa only once a
week "just so happened" to be at the terminal, scheduled to
leave in less than 45 minutes. "We were shocked and
thrilled. I've never run so fast in my life!" Alan said.
They both hopped onto the flight hoping this plane's landing
lights worked!
After
landing in Samoa with a whopping two hours to spare, "Mike
was looking a bit ragged but I looked good," Alan laughed.
"We went over our presentation one last time, trying to get
into the mind-set as to how a true Samoan would give the
presentation."
The
meeting started with all the appropriate government members
present. Mike and Alan pitched the Prime Minister on the
fact that the domain extension they presently owned, .WS,
would be perfectly suited to market worldwide. With the
correct marketing idea behind it, there was no reason why
the .WS extension could not be recognized as the major
alternative to dot com.
Everyone
at the meeting studied the 20-page proposal that Mike and
Alan finalized on their midnight flight from Honolulu. "The
Samoans do things with a great deal of trust and
understanding of the people involved," Mike stated. "Because
of our due diligence, we knew that providing a detailed
legal agreement might have actually worked against us. So,
the clincher was more about the fact that we came across as
sincere and honest."
"We
needed to give them reasons to trust us," Mike continued. "I
believe we did just that." A visit to the King's home helped
cement a relationship they hoped would become long-term. "He
was a kind, gentle person, concerned that what we wanted to
do was in the best interest of his people," Alan said.
The
meetings ended on a congenial note with Mike and Alan
satisfied that they had successfully completed the task they
had set out to accomplish. Since their flight was not
leaving the island for a few days, they went into vacation
mode, spending time exploring Samoa's beautiful, pristine
beaches and lush tropical forests.
Convinced
that negotiations had been concluded, Mike and Alan flew
back to the States confident that the deal was completed.
Unfortunately, they waited another few months to discover
that their proposal had, in fact, been rejected. It seems
that after making their presentation, no less than a half
dozen companies from the United States and other countries
were also granted an opportunity to offer presentations to
the Samoan government. So much time had passed since Mike
and Alan's initial visit, that it seemed inevitable the
Samoans might have been deluged with other information,
including various claims of potential profits by other
groups wanting to do a similar deal. "I wanted to give up,"
Alan said. "I felt we had given it our best shot, but it
just wasn't meant to be."
Mike,
however, had another idea. He tracked down the local Samoan
government's majority-owned technology company that was
ultimately granted the domain contract, and placed a call to
its General Manager. "The company was local on the island,
so I had a hunch that their ability to market the domains
globally would be limited," said Mike. "I had to change my
way of thinking. So, I pitched him on the idea that we
should partner together, and he accepted."
In November 2000, less than nine months after launching .WS to the
global Internet community, GDI announced it had sold over 100,000
.WS registrations to customers such as Yahoo!, Intel, Cisco, Dell
Computers, and other companies and individuals in more than 180
countries.
And the Samoans?
"They originally wanted to wait to see just how well we performed,"
Mike said. "They proposed that, as a test, our Company had to
produce 15,000 registrations in just three years. We did that in the
first month," Alan proudly stated. "The Nation of Samoa now receives
a percentage of all .WS domain sales that GDI generates, and is
delighted with our success. Our company is proud of our exclusive
agreement to distribute .WS worldwide."
As proud and exciting as the beginning of .WS was for Mike and Alan,
the future is what excites them most. Just before .WS recorded its
first registration, Mike and Alan knew the time had arrived to begin
building their business to reflect its quickly changing personality
-- from a forty-person shop to that of a multi-national corporate
conglomerate. To accomplish this, Mike and Alan focused on
surrounding themselves with intelligent people who were filled with
enthusiasm, and had the capacity to help launch their business on an
international scale. In addition, the .WS founders beefed up their
marketing outreach with ad placements in Fortune Magazine,
The Wall Street Journal, and USA Today. Additional ads
appeared in Major League Baseball's 2000 World Series program, and
thousands of radio spots aired in large urban markets. Mike and Alan
also invested heavily in the company's infrastructure, ensuring that
the anticipated volume of registrations would be handled with
relative ease and no downtime.
And now, what do Mike and Alan have to say about their "idea," a
little more than a year after their harried plane-trip across the
Pacific? Mike said, "It's all about taking a risk and believing in a
concept enough to drop everything and make it a reality." Alan
concurs. "We are extremely excited about what the next few years
have in store for everyone who joins us as we make .WS the global
standard for Internet addresses."
"This
is just the beginning..."
In the
2002 Special issue of Inc. magazine,
GDI
placed #37 on the Inc. 500 "List" of the USA's 500 fastest growing
private companies and #5 in the state of California.
"The
truly exciting thing about GDI making the Inc. 500 List is the fact that
we've barely even begun!" says Mike. "We've gotten to this level by serving
only that tiny minority of Internet users who even know what a 'domain name'
is and why they need one. We've actually begun to create a market by
introducing .ws domains to the masses, with our turnkey, extremely
affordable and easy to use packages of domain names, self-service instant
websites, and personal email services. We're actually 'targeting' the other
99+% of the Internet community - families, single people, children, seniors,
and small businesses - the vast majority of whom are new to domain names and
just need something simple and affordable to get them excited. That is
literally hundreds of millions of people globally who are prospects for our
service."
Michael
Reed oversees, directs, and integrates the creative and marketing
departments, as well as the technical division of Global Domains
International, Inc. (GDI), which maintains the Registry for all ".WS" domain
names worldwide (http://WebSite.WS).
His management responsibilities include a broad range of data management and
security for GDI and all its services, including online order processing for
all domain names worldwide, local and web database management for Domain
Name Services (DNS), and all additional features in domain name management
for GDI. Reed's focus for managing the Registry from its inception has been
focused on redundancy in all systems and personnel, high system performance,
and transparent expandability (scalability). No expense has been spared to
meet these three core objectives.
Michael also
manages a large staff of technical professionals that maintain the Registry
around the clock. Additionally, he works with GDI's creative and marketing
departments, continually introducing new programs that promote .WS to the
international Internet community.
Michael co-founded
FreedomStarr Communications, Inc., d.b.a. Planet Earth Communications (PEC)
in October 1995, which currently maintains licenses in most of the United
States for certified telecommunications services, and supports thousands of
users in each state.
Michael has been
involved in entrepreneurial activities for more than 20 years and has
extensive knowledge in direct marketing and affiliate marketing
distribution, as well as in software systems necessary to track agent sales
and activities. Michael majored in Sociology at the University of
California, Los Angeles (UCLA).
Alan
Ezeir has established a track record of success in e-commerce,
telecommunications, and in several other fast-paced entrepreneurial/start-up
environments. Before founding GDI with Michael, Alan was head of USVT, a
switchless telecommunications reseller in Northern California. Under his
leadership, USVT developed a broad distribution base throughout California,
and increased monthly revenues by a record six fold.
In 1991,
Alan founded Intelligent Communications Management; a business instrumental
in helping small to large companies determine the most proficient
telecommunications carriers to suit their requirements.
Alan is
responsible for multiple strategic projects at GDI; setting guidelines for
meeting revenue goals, providing crucial leadership in generating new
revenues, projecting sales forecasts, and monitoring the company's cash
expenditures. Ezeir is also co-founder of FreedomStarr Communications, Inc.,
and manages the accounting, finance, contractual, and operations of GDI.
Alan is
an active member of Young Presidents Organization (YPO) and the current and
founding alumni president of the Southern California Entrepreneurial Academy
Alumni Association (SCEAA); an organization that works closely with the
development of entrepreneurs in Southern California. The organization pairs
emerging entrepreneurs with successful entrepreneurs.
With a vision to
navigate the course of the company as it enters the new millennium, Alan is
vigilant in his continued search to develop successful new business
horizons. He earned his Bachelor's Degree in Political Science from UCLA.
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