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Answers
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Purchasing
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How much do domain packages cost?
$10 per month per domain.
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Is anything else included in the $10
monthly fee?
Yes: Lots of options! Your $10 monthly
fee covers not only your .WS "WebSite"
domain name, but everything needed to
make full use of it. You can use our
hosting services, forward your domain to
another location, leave it parked with a
simple construction screen, or use our
simple SiteBuilder tool to help you
design a great WebSite in minutes. All
these options include email services. Of
course, you always have the option of
using your own hosting company as well!
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What forms of payment can I use?
You may use PayPal or any of the
following major credit cards: American
Express, Discover, JCB, MasterCard, or
Visa. You may also use debit cards tied
to a checking or savings account.
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Do you offer any other products?
We offer the following products at an
additional cost. Note: Shipping
and handling is not included in the
listed prices:
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| Leads packages: |
| 10 Phone verified leads | $30.00 |
| 50 Phone verified leads | $150.00 |
| 100 Phone verified leads | $300.00 |
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| DVD Packages: |
| 1-DVD Package | $2.95 |
| 3-DVD Package | $8.95 |
| 10-DVD Package | $29.50 |
| 50-DVD Package | $147.50 |
| 100-DVD Package | $295.00 |
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| DVD and Lead Packages: |
| 3-DVDs & 3 Phone verified leads | $17.85 |
| 10-DVDs & 10 Phone verified leads | $59.50 |
| 50-DVDs & 50 Phone verified leads | $282.63 |
| 100-DVDs & 100 Phone verified leads | $535.50 |
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| GDI Business Cards: |
| 1000 cards | $49.95 |
| 2500 cards | $79.00 |
| 5000 cards | $129.00 |
| 10,000 cards | $229.00 |
| 15,000 cards | $329.00 |
| 20,000 cards | $429.00 |
| 25,000 cards | $529.00 |
| 50,000 cards | $995.00 |
| 100,000 cards | $1,975.00 |
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Affiliates
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What is an Affiliate?
Becoming an affiliate allows you to make
money by reselling our product. You will
earn 10% of sales directly referred by
you and 10% on each of 4 additional
"layers" of affiliate sales. Check out
the
income calculator to get an idea
of what your potential monthly income
could be.
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I don't want to SELL anything. That
said, how do I build my business?
That is the beauty of our program. YOU
don't sell anything, WE do all the
selling for you. Just enter the names
and email addresses of the people you
know personally online, and we'll send a
personalized email to them, from YOU,
which directs them to a fully
personalized, dynamic flash
presentation. If you prefer, you can
alternatively send them directly to your
free WebSite.ws Affiliate WebSite, which
will be identical to the one you are
looking at right now, but tracked to
YOU, so you get the credit for all sign
ups.
(PLEASE NOTE:
Using our automated form requires
pre-existing contact with those you
choose to invite. We follow and STRICTLY
ENFORCE A ZERO TOLERANCE policy
regarding unsolicited SPAM emails - so
make sure that you have had prior
communication with anyone you decide to
invite).
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How can I see who signed up under me and
how much commissions are owed to me?
You will have 24/7 access to REAL TIME
REPORTING on all hits to your agent
WebSite, all trials placed, and all
active customers, as well as complete
downline reporting, selectable by layer
(1 through 5), and all current and past
commissions due to you. You will also
have contact information for your UPLINE
SPONSORS, so you can email them and
learn about their successes, as well as
contact information for your DOWNLINE
(network) members, so you may email them
and tell them of your successful
experiences.
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As an Affiliate, do I need to send in
any paperwork?
Yes. The required simple documentation
can easily be accessed from within your
account. However, you may begin building
your business immediately (before we
receive your documents).
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What is the "Invite" section, and how do
I use it?
The Invite section allows you to send
customized emails to prospects, which
must be people with whom you have had
prior contact. You can also purchase
opt-in email lists in the Leads section
of your Members Area. Please note, we
will not tolerate Spam of any kind from
our affiliates. Violation of our Spam
policy will result in immediate and
permanent deactivation of your account
without reimbursement.
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What is an "Upline?"
Your upline is comprised of the people
through which you were referred to our
company. Your upline can be a valuable
source of information for networking and
brainstorming ways to increase your
revenue.
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What is a "Downline?"
Your downline is comprised of the people
who were referred to our company through
you. The people in your downline
represent those for which you will earn
commissions for purchases they make.
Information in your downline is updated
in real time so you always have the
latest details available to you, 24/7.
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How can I use the banners?
Banners allow you to place
advertisements on your WebSites
promoting our product offering. You will
earn money whenever purchases are made
with us by people who clicked on your
banners.
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What are the hit logs?
The hit logs allow you to see how much
traffic your affiliate links are
generating. They will show you the date
and time, the IP address, and the
referring URL of any hits to your
WebSite.ws affiliate page.
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How do I earn commissions?
It's simple. You earn commissions for
any sale referred through your affiliate
link up to five layers deep.
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How often will I receive commissions?
Commission payouts are sent on or before
the 15th of every month provided your
commission balance meets your selected
minimum payout amount. The lowest
minimum payout limit you can select is
$10 USD. Commission totals less than
your selected minimum payout amount will
be carried over until such time as your
balance meets your selected minimum.
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What methods can I select from to
receive commissions?
We currently offer commissions payments
by mailed check, bank wire, or PayPal.
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Where can I change how commissions are
paid to me?
You may update your Preferred Commission
Method and Minimum Payout Amount at any
time from within your account. Simply
click the Preferred Commission
link along the left edge of our WebSite.
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What happens to unpaid commissions if I
deactivate my account?
All unpaid commissions (if any) are
automatically forfeited if you
deactivate your account.
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Domains
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Do you offer hosting services?
Yes, we do offer deluxe, self service
hosting.
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How do I purchase hosting?
There is no additional charge for
hosting. It is included in your $10
monthly fee for the respective domain.
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What is FTP?
FTP stands for File Transfer Protocol.
It's simply how you move files from your
personal computer to our servers so the
rest of the world can see your WebSite.
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How do I transfer my domain to my
hosting company?
If you already have a hosting company
you prefer to use, you can point your
.WS domain to their nameservers from
within your account. There is no
additional fee for specifying your own
nameservers.
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I have entered my DNS information, why
isn't my domain resolving?
Make sure you wait a minimum of 24 hours
before becoming concerned. The Internet
is comprised of millions of
inter-connected computers. It generally
takes 24-72 hours before new DNS
information works its way to all of
them. However, if you use our
SiteBuilder web templates, your site
will be viewable anywhere in the world
within minutes!
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Forwarding
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How much is URL forwarding?
There is no additional charge for URL
forwarding. If you wish to forward your
new .ws domain to another existing
domain name or WebSite, you may do so at
any time. This service is included in
your $10 monthly fee for the respective
domain.
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How do I setup URL forwarding?
You may specify a destination URL to
which you want your .WS to forward from
within your account at any time.
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Email
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How do I setup email for my domain?
Simply click the email link from within
your account. Please note, our email
services will only work for domains
pointing to our servers. If you are
using another hosting company, they will
provide email services for your domain.
You may choose any of 4 (four) options
for each email address you create using
your .ws domain(s):
1\) WebMail: Check your email
on the web
via www.Email.ws. This simple yet
full-featured webmail system works just
like "Hotmail" or "Yahoo" webmail.
2\) Forward Email: With this
setting, if someone sends a message to
whatever@yourdomain.ws , you can choose
to have it forwarded to any existing
email account you currently use. Set up
forwarding for any email address from
within email.ws.
3\) POP: This option allows you
to download your email directly using an
email program of your own. NOTE: If you
choose to download your mail, it will be
removed from your WebMail interface.
Instructions on accessing your email via
POP are included with each setup email
you receive, as well as the Help section
at email.ws.
4\) IMAP: This is the newer
client-server protocol. Instructions on
accessing your email via IMAP are
included with each setup email you
receive, as well as the Help section at
email.ws.
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How many email addresses can I create?
You may create a maximum of 10 email
addresses per domain.
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How much space do I get for each one?
100 megabytes.
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How do I read my email?
Sign into your mailbox at
http://email.ws.
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How do I set up POP or IMAP?
From within the email client you wish to
use, you will need to enter the
following information:
1\) Incoming Mail Server -> email.ws
2\) Outgoing Mail Server - Provided by
your ISP
3\) Account Name -> Email.ws address
you are using to setup
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Can I use your email service while my
domain is hosted with a different
company?
No. Our email service will only work for
domains pointing to our servers. If you
are using another hosting company, they
will provide email services for your
domain.
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SiteBuilder
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What is SiteBuilder?
SiteBuilder is our template driven
WebSite design interface. It easily
allows you to get a WebSite
up-and-running in minutes without using
special software. Everything is
completed from within your Internet
browser.
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How many pages can my WebSite have?
A maximum of ten pages.
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How much space do I get for files needed
to build my WebSite?
100 megabytes. However, most .WS user
WebSites utilize only a fraction of this
available space.
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Can I make changes to my site at
anytime?
Absolutely.
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How long will it take for the changes to
take effect?
Most changes will take effect within 15
minutes.
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Can I upload my own HTML pages for use
with SiteBuilder?
No. If you have your own HTML pages, you
will want to use our hosting option
instead of SiteBuilder. There is no
additional fee for doing so. Both
options are included in your $10 monthly
fee for the respective domain.
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Account Information
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How do I make changes to my personal
contact information?
Simply click the "Account Info" link
from within your account.
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How do I change my password?
This is also changed from within
"Account Info". Scroll down to the
section titled "Change Password".
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Where can I update my payment
information?
This is also changed from within
"Account Info". Scroll down to the
bottom of the page where you will see
the "Preferred Payment Method" section.
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Canceling
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How can I cancel company mailings
without canceling my full account?
Most company mailings contain removal
links, but you may also opt out of
mailings from within your account. You
may also reinstate mailings from which
you previously removed yourself. Simply
go to your email preferences section
from within your account.
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How can I cancel one of my domains
without canceling my full account?
If you have multiple domains and wish to
cancel one of them, login to your
account to use our Support Request Form.
Simply indicate in the body of the email
the domain you no longer wish to be
charged for. Please Note: You must have
at least one registered domain to keep
your account active. If you wish to
cancel the only domain on your account,
please see How
can I cancel my account?
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How can I cancel my account?
For security purposes, all cancellations
must be completed by telephone; no
exceptions. You can reach the
cancellation support department by
calling (760) 602-3000 and choosing the
appropriate menu option between Monday
and Friday from 8-5 Pacific Time, and we
will gladly assist you. Alternate
methods of cancellation will not be
accepted.
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Will you refund my latest monthly fee if
I cancel?
No, nor do we offer pro-rated refunds.
All charges are non-refundable. We do
promise no additional fees will be
charged for your account once it has
been cancelled.
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Support
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